Accessibility

Our commitment to you

At the Financial Times we aim to provide an accessible website for all our customers, including those who are older and who have disabilities. Our website is accredited accessible by the Digital Accessibility Centre, conforming to level AA of the Web Content Accessibility Guidelines (WCAG 2.1).

WCAG 2.1 provides criteria to make websites more accessible for people with disabilities. We take our responsibilities in this area very seriously and maintain continued efforts to improve accessibility on FT.com. If you have any questions or feedback, please contact us.

User testing

This site was tested and found to be accessible to people using keyboard-only control, screen reader access on desktop and mobile, screen magnification and high-contrast mode. It has been tested by a team of experienced web analysts with disabilities. User testing has been conducted with individuals who are deaf, blind, colour blind, dyslexic, have low vision, are mobility impaired or have a learning difficulty.

Site Limitations

All pages within www.ft.com are accredited accessible. Pages in other sub-domains, such as markets.ft.com and accounts.ft.com are still undergoing improvements and are not currently fully accessible.

The controls in the comments section of our articles are powered by a third party tool and currently have limited accessibility, which we're working to improve.

Video transcriptions and subtitles

Most of our videos provide close captioning (CC), however some older videos (dating back 2016 and beyond) will not have this functionality. If this causes any inconvenience please do not hesitate to contact us.

There may be a delay between a video being published on the site and the availability of its transcript and close captions while we create the transcript. If a video is not in English, there will be subtitles in English over the video but no transcript. Some of our videos do not have speech in them, so will never have a transcript.

Podcast transcriptions

We are committed to improving accessibility and we are working on providing transcripts for audio by reviewing our use of third party tools and services in order to provide the best experience for our users. We are currently trialing a 3rd party transcription tool. If this causes any inconvenience please do not hesitate to contact us.

Voluntary Product Accessibility Template (VPAT)

VPAT is a document that explains how information and communication technology (ICT) products such as ft.com meet (conform to) WCAG 2.1 standards for IT accessibility. The Financial Times uses the VPAT 2.4 WCAG: WCAG 2.1 or ISO/IEC 40500 version of the template. Download here.

Contacting us

We welcome your feedback. If you have any problems accessing our content or think there's additional information that should be included in this page, please contact us.

Conformance date

This accessibility statement was originally issued on November 2016. Latest update April 2023.